Hello! I'm Tobey Tanwongprasert, a passionate IT professional currently enhancing my skills in Business Administration with a focus on Computer Information Systems at California State Polytechnic, Pomona. With a deep-rooted fascination in technology sparked by building my first gaming desktop at age 14, I have developed a robust career foundation that seamlessly merges technical expertise with impactful community service.

Over the past few years, I have been privileged to work with the IT Division of the LA County Public Library and the City of Los Angeles’ Information Technology Agency, the biggest county and the second biggest city in the United States. I handled diverse roles from technical support to systems monitoring. These experiences have honed my ability to not only troubleshoot and resolve complex issues but also to enhance the digital infrastructure that services our communities.

My technical proficiency spans a wide range of tools and platforms including AutoCAD, Microsoft Office Suite, Google Sheets, and ServiceNow. I am well-versed in both hardware and software functionalities, which allows me to deliver comprehensive solutions that meet varied user needs. Beyond technical skills, my interactions with clients and colleagues have refined my soft skills, enabling me to navigate challenging situations with empathy and professionalism.

I am driven by a vision to leverage technology to improve public services, making digital tools accessible and functional for everyone. Whether it's deploying new systems, managing public computing services, or ensuring seamless operations across library networks, my goal is to ensure that technology serves as a bridge to knowledge and opportunity for all.